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TERMS AND CONDITIONS:

Thank you for visiting the Kasané website (the “Site”), which is owned and operated by High Street Investments Limited (“High Street”). Our Site is intended to facilitate the sale and purchase of our products (“Products”) and services (“Services”) and shall be governed in accordance with the following terms and conditions and any other rules posted on the Site from time to time (collectively, the “Terms and Conditions”). By visiting and making purchases on our Site, you are hereby agreeing to all of the Terms and Conditions contained herein.

REGISTRATION:

In the event you wish to establish a registration account with Kasané, you hereby agree to provide certain information about yourself that is true, accurate, current and complete in all respects. Please refer to our Privacy Policy below for more information in regards to personal data protection. If you are under 18 years old, you must inform your parents or guardians about your Kasané registration account and the purchase of any Products or Services from our Site.

CONDITIONS OF USE:

All prices set out on the Site are accurate at the time of listing. Should an item be listed incorrectly or be unavailable, Kasané reserves all rights, including the right to withdraw such item from sale and/or refuse to sell the item at the listed price.

Please note that although an acknowledgment confirming purchase order is automatically generated and sent to the purchaser’s email for all orders placed via the Site, the acknowledgment does not constitute a contract or agreement of any kind. An order may be canceled for any reason as determined by Kasané, including, but not limited to, the purchaser’s failure to authorize payment, insufficient inventory, suspicion of fraudulent activity or any other reason as Kasané deems fit. Kasané also reserves the ultimate right and full discretion to refuse or cancel any such orders regardless of whether a credit card has been charged.

Kasané shall not be responsible for any damage suffered by users from use of the services on this Site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of our company. This disclaimer of liability also applies to any damages or injury caused by our Products and Services and any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer or mobiles virus, hacking, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of personal records or personal data.

WARRANTIES:

All Products are duly screened by Kasané prior to shipment to ensure that the Products are of the standard, quality, composition, style or model that they represent and as displayed on the Site. Any and all photographs, information and/or descriptions of a Product that is displayed/showcased on our Site shall be for reference purposes only and may not entail the exact size and/or composition of the Product. Kasané does not take any responsibility for any incorrect or error in the display/showcase of such Product.

RETURNS & EXCHANGE:

All sales of our Products are final and therefore no returns for monetary value will be entertained. However, you may within twenty-one (21) days from the date of initial sale, exercise a one-time exchange for any Product purchased or you may request an exchange for store credit, of which will be valid for 180 days from date of issue. Further to this, we offer a one-time exchange for the same item in a different size assuming the item requested in exchange is of equal value to the item returned. In the event the purchaser exercises his/her one-time exchange, the purchaser will be responsible for all shipping and handling expenses incurred as a result of the exchange. All exchange items must be unworn, unaltered and unwashed, with all tags attached and in original packaging. All customers who wish to return or whom find their Products defective upon delivery should contact info@kasanejewellery.com to notify us immediately of your request. Exchange of items MUST be received by Kasané within twenty-one (21) days from the date of receipt and shall be returned by traceable and insured courier (i.e. registered post, Fed-ex, UPS etc). For items received after this time period, we reserve the right to deny the exchange. Once we receive your return package, your one-time exchange will be processed accordingly. You will be notified via email as to the status of the exchange and/or upon return delivery. Shipping and handling charges are not refundable and shall not be included as apart of any store credit being issued. For any item(s) purchased or redeemed through the use of a coupon or coupon code, all sales shall be immediately final and shall not be returned or exchanged for any valued consideration at any time thereafter.

INTELLECTUAL PROPERTY

All software and content (which includes any graphics, designs, photographs, logos and/or images) are the intellectual property of High Street and are protected by intellectual property laws and international treaty provisions. The content is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content shall require express written consent by High Street and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of High Street. Any such unauthorized actions may result in civil consequences or criminal penalties.

PRIVACY POLICY:

Kasané highly respects your right to privacy. Kasané will not rent, sell, or share your personal information with anyone outside of those individuals/companies required to complete the transaction. We may use your contact information to contact you about new products, features or special promotions. If you do not wish to receive such communications, you may choose to unsubscribe to our newsletter emails by emailing us at info@kasanejewellery.com. Your privacy is important to us and we care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to inspection, and may be opened by customs authorities. We provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.

PAYMENT:

Payment online is completed by PayPal, which supports Visa, MasterCard, American Express and Discovery Card. You do not need a PayPal account to use this payment service with Kasané. We do not accept personal checks, money orders or direct bank transfers.

In a credit/debit card transaction through Paypal, you must use a credit /debit card that is issued in the name of the purchaser. Kasané will not be liable for any credit/debit card fraud due to the credit/debit card being used fraudulently. The liability to use a credit/debit card or a net banking transaction fraudulently will be solely on the purchaser.

GIFT CARDS:

Kasané Gift Cards are available for purchase through our online Site. Any purchases made with Gift Card shall be subject to these Terms and Conditions. All Gift Cards shall have an expiry period of one-year from the date of purchase of the Gift Card. All Gift Cards shall not be exchange for monetary value and may only be use for direct purchase of our Products or Services.

JURISDICTION:

You agree that the laws of Hong Kong SAR shall govern all matters in relation to and all disputes arising between you and High Street including these terms and conditions of use.

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